Quality Policy

TASOCS is an industry leader in the design, manufacture, repair and maintenance of Oil Coolers, Marine Heat Exchangers, Industrial Plant Heat Exchangers, Plate Heat Exchangers, Pressure Vessels and Charge Air Coolers.

We are dedicated to achieving consistent, outstanding, cost-effective product and service performance, which conforms to client specifications, having regard to safety, functionality and reliability.

TASOCS is committed to providing distinction through the implementation of our ISO 9001:2015 certified Management System to provide value to our interested parties both internal and external.

We will accomplish this through:

• Understanding and application of all applicable legislation, regulations and other requirements;
• Working collaboratively with our clients and 3rd party providers to deliver on client specifications;
• Efficiency by developing and promoting lean manufacturing and waste free principles; and
• Transparency and critiquing of our performance to identify continuous improvement and embracing change.

Our commitment is not only to fulfil our obligations, but also to ensure continual improvement of our management system by:

• Setting measurable objectives and targets and reviewing our performance;
• Meeting or exceeding client expectations and applicable requirements;
• Training all personnel in the use of our systems to maintain the competency to undertake their activities;
• Preserving adequate and appropriate resources to achieve our objectives; and
• Creating a culture of excellence where personnel are encouraged to suggest enhancement to promote continual improvement.

Whilst our management and supervisors are accountable for ensuring this policy is understood and enforced, the responsibility for implementing this policy rests with all personnel.